The Small Business Unlimited option provides 'unlimited' free calls to a list
of local and international destinations, a fair usage policy applies
for these free calls.
Fair usage is calculated by our billing system based on your calling
pattern, destinations dialed, duration of calls, times of calls, call
volume and account profile (unfortunately it can not be quantified as 'x number of minutes' per month).
The Small Business Unlimited option is for a 'regular' small business, the package is designed
to replace a traditional two line business phone system - the fair usage
policy reflects this. When additional VoIP extensions are added the fair usage policy increases. If you are using the phone in this way, you should
never exceed what we class as 'fair usage'. Small Business Unlimited option is not for connecting call centers, tele-sales or PBX trunking.
If you continually
exceed fair usage we will drop you a notification ( you will need to
switch to a different option ) , in cases of an obvious breach outgoing
calls may be restricted.